Privacy Policy

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to MJ ELECTRONIC SDN BHD, NO. 39A JALAN PULAI MUTIARA TAMAN PULAI MUTIARA 81300 JOHOR BAHRU JOHOR.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to MJ ELECTRONIC SDN BHD, accessible from https://mj-electronic-sb.com/
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Privacy Policy

MJ ELECTRONIC SDN BHD respects Your privacy and is committed to protecting the personal information that You share with Us. This Privacy Policy explains how We collect, use, disclose, store, and protect Your information when You access or use Our Service.

By accessing or using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect various types of information from You when You visit Our website, create an account, place an Order, contact Us, or otherwise interact with the Service.

The information We collect may include:

Personal Information

Personal Information may include:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment-related information
  • Order history
  • Customer support communications

Account Information

If You create an account with Us, We may collect:

  • Username
  • Password
  • Account preferences
  • Purchase history

Technical Information

When You access the Service, We may automatically collect certain information including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring websites
  • Date and time of access

Usage Data

We may collect information about how You interact with the Service, including:

  • Product views
  • Shopping cart activity
  • Search activity
  • Website navigation behavior
  • Customer engagement metrics

How We Use Your Information

We may use Your information for various purposes, including:

  • Processing and fulfilling Orders
  • Managing customer accounts
  • Providing customer support
  • Responding to inquiries
  • Verifying transactions
  • Improving Our website and services
  • Personalizing user experiences
  • Monitoring website performance
  • Detecting fraud and unauthorized activities
  • Complying with legal obligations
  • Sending important service-related communications

We may also use information to better understand customer preferences and improve product offerings.

Order Processing

When You place an Order through Our Service, We may use Your information to:

  • Confirm Orders
  • Process payments
  • Arrange delivery
  • Provide Order updates
  • Handle returns and refunds
  • Resolve customer service issues

Without certain information, We may be unable to process or fulfill Your Order.

Marketing Communications

With Your consent where required, We may send You promotional communications regarding:

  • New products
  • Special offers
  • Sales events
  • Company announcements
  • Other marketing content

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting Us directly.

Even if You opt out of marketing communications, We may still send important service-related messages regarding Your Orders or account.

Cookies and Tracking Technologies

Our Service may use cookies and similar technologies to enhance Your browsing experience.

Cookies may be used to:

  • Remember user preferences
  • Maintain shopping cart functionality
  • Improve website performance
  • Analyze website traffic
  • Provide security features
  • Personalize content

You may configure Your browser settings to refuse cookies; however, certain features of the Service may not function properly if cookies are disabled.

Data Security

We take reasonable administrative, technical, and organizational measures to protect the information We collect against:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Destruction
  • Loss
  • Misuse

While We strive to use commercially acceptable means to protect Your information, no method of electronic transmission or storage is completely secure.

Accordingly, We cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell, rent, or trade Your personal information to third parties.

However, We may share information with trusted service providers and business partners when necessary to operate Our business and provide Our services.

Such parties may include:

  • Payment processors
  • Delivery providers
  • Website hosting providers
  • IT service providers
  • Analytics providers
  • Customer support providers

These parties are only permitted to use information as necessary to perform services on Our behalf.

Legal Requirements

We may disclose information if required to do so by law or in response to valid legal requests from governmental authorities, regulatory agencies, courts, or law enforcement bodies.

We may also disclose information where necessary to:

  • Protect Our rights
  • Protect customer safety
  • Investigate fraud
  • Enforce Our policies
  • Comply with legal obligations

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain business records

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Your Rights

Subject to applicable laws, You may have the right to:

  • Access Your personal information
  • Request correction of inaccurate information
  • Request updates to Your information
  • Request deletion of certain information
  • Withdraw consent where applicable
  • Object to certain processing activities

Requests may be subject to verification procedures and legal limitations.

Third-Party Websites

The Service may contain links to third-party websites.

We are not responsible for the privacy practices, content, policies, or services of third-party websites.

We encourage You to review the privacy policies of any third-party websites You visit.

Children’s Privacy

Our Service is not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children.

If We become aware that personal information has been collected from a child without appropriate consent, We will take reasonable steps to remove such information.

International Data Transfers

Although Our business primarily operates within Malaysia, certain service providers may process information in locations outside Malaysia.

By using the Service, You acknowledge that Your information may be transferred, processed, and stored in jurisdictions that may have different data protection laws.

We take reasonable steps to ensure that such transfers are conducted securely and in accordance with applicable legal requirements.

Changes to This Privacy Policy

We reserve the right to update, modify, or replace this Privacy Policy at any time.

Changes become effective immediately upon publication on the Service.

Your continued use of the Service after any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If You have any questions regarding this Privacy Policy or wish to exercise any applicable privacy rights, please contact Us:

MJ ELECTRONIC SDN BHD

Address: NO. 39A JALAN PULAI MUTIARA TAMAN PULAI MUTIARA 81300 JOHOR BAHRU JOHOR

Website: https://mj-electronic-sb.com/

Email: mj.electronic@outlook.com

Phone: +6011-5874 1702

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